FAQ's

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Frequently asked questions

Natural oils that are applied to the wood penetrate the wood and provide long-term protection for your natural product. Oiled floors are easy to clean and maintain, have an antibacterial effect, can be partially repaired and also refreshed, regulate the indoor climate and are warmer than lacquered floors due to the direct contact with the wood. With lacquered floors, the surface of the wood is sealed. This surface finish offers protection against soiling with low cleaning effort. However, it is not possible to repair damages or scratches, nor is it possible to refresh the floor. Lacquered floors are felt colder due to the last layer of lacquer. You can find the advantages of a natural oiled surface, a comparison of our different surface finishes and a video on the liquid test: here You can find all our cleaning and care products in our webshop at "Cleaning and Care": here

Mix Admonter Clean & Care and water and wipe with a damp cloth. This applies to both natural oiled and matt lacquered floors. You will find the exact dosage and cleaning recommendations in our installation and care instructions. From time to time we recommend to re-oil/refresh your natural oiled floor with Admonter maintenance oil. It is not possible to re-oil/refresh matt lacquered surfaces. In general, sweeping and vacuuming are sufficient for the care of your Admonter floor. If you mop, use water and Clean & Care according to our care instructions and, if necessary, re-oil the natural oiled floor with our maintenance oil. Please ensure that the room climate is ideal (30-65% humidity), especially during the heating season. Your health and your floor will thank you. You can find all our cleaning and care products in our Webshop at "Cleaning and Care" Please see detailed information on installation and care instructions.

That depends on the usage of the floor. As soon as your parquet looks grey and/or dull or depending on the wear and tear, we recommend cleaning approx. every 1-2 weeks and oil treatment every 12-24 months for natural oiled floors. Daily wiping is not recommended, as frequent wiping dries out the floor and therefore requires more frequent re-oiling/moisturising by oiling.

Diverse surface textures on Admonter parquet floors highlight the natural product wood best, as these are perceived as pleasant and natural when walking barefoot. The following applies to all structures with Easy Care natural oiled finishes: Additional pore protection and improved scratch resistance are already applied in the factory. Consequently, low cleaning effort in the future can be assured. Further, Admonter’s Easy Care natural oiled finish is an easy to care surface, ready to use after installation and a first cleaning. Opposite, matt lacquered floors are sealed, cleaning with Clean & Care and water are sufficient. Regular maintenance with our Admonter Clean & Care and re-oiling with Admonter Maintenance Oil from time to time will ensure that your natural oiled floor stays beautiful for a long time. For cleaning it is important to wipe in the direction of the grain. You can find the complete range of Admonter cleaning and care products online at "Maintenance and Care": here Please see detailed information on the installation and care instructions: here

For natural oiled floors, we recommend our repair oils. Minor damage can be repaired by applying the oil with a brush. (Make sure to test on a sample before application and wait until the repair oil has dried). Larger scratches/damage can only be repaired by replacing the whole floor board. Matt lacquered floors cannot be repaired. A floor board replacement is recommended. In this case please contact your local Admonter showroom partner. You can order the repair oil in our webshop: here Please see detailed information on the installation and care instructions: here For Admonter Showroom partners please see: here

The rule here is: wipe the stain away immediately. Then clean with Admonter Clean & Care and water (do not heavily scrub away the stain, because visible light stains may remain). If necessary, re-oil with the appropriate care oil. Grease splashes should usually disappear after a while. Otherwise, some care treatment will also reduce them. In case of problems, please contact our service team and book an appointment for an inspection/remedy: service@admonter.at

 

You can find the complete range of Admonter cleaning and care products online at Maintenance and Care

 

Please see detailed information on the installation and care instructions

We recommend the following steps: Step 1: once you have noticed the mishap, it is best to wipe off the liquid immediately. Please use a soft cotton cloth or a normal rag, do not use a cleaning device with rough surface. This will prevent the surface from becoming rough. Step 2: If the natural oiled parquet floor has been affected more heavily, you can additionally treat the floor with Admonter Clean & Care. To do this, mix the Clean & Care with the prescribed mixing ratio (approx. 10l warm water with approx. 100ml Clean & Care), pour over some oft he mixed water over the stain, let the floor soak in for a while and then wipe away along the grain of the natural wood floor. Repeat if necessary. Detailed information can be found in our installation and care instructions: here Comfort chart: here

It is natural that wood changes due to UV light/sunlight. Depending on the intensity of the sunlight, light woods become darker and dark woods lighter. This effect is most intensive in the first three to six months after installation. Therefore, please do not lay any carpets or similar on the new parquet floor during the first period. Otherwise, you would exclude some areas from the even, natural colour change. Detailed information can be found in our installation and care instructions: here

Admonter parquet floors are ideally suited for installation on underfloor heating systems (designed according to DIN EN 1264 series). Due to the improved heat transfer and low joint formation, full-surface bonding with Admonter Elastic Parquet Adhesive has proven to be the ideal installation system. In principle, warm water low-temperature underfloor heating systems are recommended, whereby 29°C is the top limit for the surface temperature according to DIN EN 1264 (series) and ÖNORM B 2242 must not be exceeded even in the edge zones. Installation on underfloor cooling systems is also possible. You can find more detailed information in our info sheet: here

Wood is a living material and adapts to its environment. It absorbs moisture when the humidity in the room is high and releases it again when the humidity in the room is too dry. Thus, wood regulates air humidity and contributes to a pleasant room climate. The ideal air humidity should be between 30% and 65%. This can be measured with a hygrometer. The room temperature also has an influence on the air humidity. If the humidity in the room is too low, electric humidifiers or indoor plants can help to increase the humidity over a longer period of time. You can find the ideal interaction between air humidity and room temperature in our comfort diagram. here

In order to minimise joint formation during the heating period, special attention should be paid to meeting the climate requirements. The natural material wood absorbs moisture and releases moisture again. Our products therefore contribute to health. Humidifiers, shock ventilation, green plants or even small fountains help to keep the indoor climate within the ideal range, whereby regular monitoring with a hygrometer is necessary. Humidity recovery systems in ventilation systems are also possible. The ideal interaction between air humidity and room temperature can be found in the Admonter Indoor Climate Chart

Yes, this is possible under certain conditions. Please see the details here

 

We offer a variety of online tools for a preliminary selection of your desired product. However, in order to make a final selection of your desired product and to clarify any questions in advance during a non-binding consultation, we recommend to visit one of our showroom partners.

  1. online via APP
    You can use our "Admonter Living Worlds" app to get an overview of our parquet range and install your desired products virtually. Either, select a predefined room or take a photo of your room and install your desired product directly!

  2. online via PC/Laptop/Mobile Devices

  3. online in our virtual 300 m2 3D showroom tour 3D Schauraumrundgang

  4. stationary at our Admonter showroom partners. showroom partners

You can order samples, care and cleaning products in the Admonter Webshop order.

You can request price information on our natural wood products such as parquet flooring, acoustic elements, wall elements, wood panels and doors directly from your local Admonter showroom partner. Our partners are also available for a non-binding consultation. You can find all our showroom partners here

You can buy our natural wood products such as parquet flooring, acoustic elements, wall elements, wooden panels and doors directly from your local Admonter showroom partner. Our partners are also available for a non-binding consultation! You can find all our Admonter showroom partners at our Website

  • To avoid scratches on your parquet floor, we recommend fitting suitable felt glides to chairs, tables or comparable movable fixtures. For furniture with castors, use suitable pads (polycarbonate mats).
  • Direct contact between the floor and metal should be avoided to prevent any chemical reactions that may occur.
  • Be careful with anti-slip underlays because they can also lead to chemical reactions due to their content of plasticisers.
  • Ensure the right room climate (30-65% relative humidity) to minimise joint formation during the heating period.
  • Stair nosings: if your stairs are subject to heavy use, we recommend additional treads as protection. Your showroom partner will be happy to advise you on this.